Netflix uses Household to define who you can share your account with. A Netflix Household includes devices that access your account via the same internet at your main address, typically where your TV is. If Netflix thinks that your device is not included in your Netflix Household, the error message “Your device isn’t part of the Netflix Household for this account” may appear. Here’s how to fix this error, whether you’re at your Household address, traveling, or using Netflix from a different location.
If you’re encountering this error on your mobile device or computer, check the Wi-Fi connection on your device and ensure it connects to the same Wi-Fi network as your Household TV device. This is particularly useful if you have multiple Wi-Fi networks at your residence, as Netflix might only recognize one for your Household.
For devices frequently used outside your Household, like at work or during travel, remember to open Netflix on the device when connecting to your Household internet once a month. This can help you avoid the “Not Part of the Netflix Household” error.
If you’ve already connected your mobile device or computer to the Household internet and the error message still appears, update your Netflix Household on your TV. Here’s how:
If the “not part of the Netflix Household” error shows up on your TV, you can select the “Update Netflix Household” button to update it directly. Keep in mind that updating your Netflix Household at a new location will set that new place as your primary household, and devices in the original household address may be locked up.
You don’t need to set up Household if you don’t watch Netflix on TV. Netflix uses IP addresses, device IDs, and account activity to automatically determine the household. If Netflix detects unusual device locations or multiple users are using your Netflix account outside the Household, the “not part of the Netflix Household” message may pop up. In such cases, sign out of unfamiliar devices to make sure the Netflix Household is set correctly.
The “not part of the Netflix Household” error can occur when you’re using a public device, such as a hotel or Airbnb TV, or when you connect your mobile device and computer to a new internet connection while traveling. You can often get a code from Netflix, allowing you to watch temporarily outside of your Household.
A simple solution to remove the “not part of the Netflix Household” message is to turn airplane mode on and off. It can reset the network, refresh the IP address, or clear the cached data, thereby resolving the glitches. For devices without an airplane mode, like a TV, just disconnect from the network and connect back on.
To share your Netflix account with someone outside your Household without the “not part of the Netflix Household” error, the Extra Member offers an official solution. Netflix allows Standard and Premium plan subscribers to add Extra Members to their accounts. The Standard plan allows for one Extra Member and the Premium plan allows for two. You can’t add Extra Members to Standard with ads plan.
An Extra Member costs $6.99/month with ads or $8.99/month without ads. They enjoy the same features as the Netflix account holder. Extra members have their own account and password, but can only stream and download on one device at a time.
To add an Extra Member to your Netflix account:
When the “not part of the Netflix Household” message shows up, Netflix often suggests creating a new account to enjoy your own subscription. While this is not an attractive solution, it is an effective way to resolve the error. Netflix provides three subscription plans: Standard with ads ($7.99/month), Standard ($17.99/month), and Premium ($24.99/month). Find which Netflix plan is best for you and subscribe if needed.
Netflix allows subscribers to download movies and shows to watch offline, but you can only download on mobile devices with the Netflix app. If you want to watch Netflix offline on other devices, you’ll need a smart tool like Pazu Netflix Video Downloader. This professional software helps you to download movies and TV shows as MP4 and MKV files on Mac and Windows. It supports high-quality output up to 1080p and preserves all original subtitles and audio tracks. Once downloaded, you can watch them on any compatible device or play them with other supported players.
Netflix Video Downloader
How to download Netflix movies and Shows to MP4:
Step 1. Download and install Pazu Netflix Video Downloader. Select the Netflix icon and log in to your Netflix account.
Click the key icon and enter your registration code to unlock the full features. Otherwise, proceed with the free trial.
Step 2. Click the Settings icon (three lines icon) at the top right and select “Preferences” to set the download format as MP4. You can also customize video codec, audio, subtitle languages, and more.
Step 3. Browse the built-in web player to find the movie/TV show you want to download. Click the green + button to load the movie or TV show.
Or click the Search tab at the top, enter the title name or URL in the search bar to find a movie or TV show.
Step 4. Click the Download icon 
next to a movie or TV show.
For a movie, click the Download icon to start downloading.
For a TV show, click the Download icon to choose episodes for downloading. You can also click the lines and gear icon to select subtitles and audio tracks for each episode. Then click the Download button.
Once downloaded, click History > the Folder icon to find the downloaded videos.
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Download Netflix movies and TV shows to MP4/MKV on your PC/Mac