How to Change Your Netflix Password

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Grace
November 29, 2024

Need to update your Netflix password? This guide provides step-by-step instructions for changing or recovering your Netflix password under various circumstances, including changing your Netflix password for increased account security or to remove unauthorized access, resetting your Netflix password if you have forgotten your password, and recovering your account details when you can’t recall the email address or phone number associated with your Netflix account.

Contents

How to Change Your Netflix Password

On the Netflix App

  1. From the Netflix app on your iPhone or Android, tap My Netflix at the bottom right and select the three lines in the top right corner.
  2. Select Account.
  3. Tap “Change Password” under your email address.
  4. Enter the current and a new password, and tap the “Save” button.
Change-Password-on-Netflix-App

Using a Web Browser

  1. Visit the Netflix website on your web browser and log in to your account.
  2. Click on your profile image in the top right corner and select Account in the drop-down menu.

  1. Choose Update Password under Quick Links.
Update-Password

  1. Enter your current and new password, then click the Save button.

Your Netflix password will be updated. Remember to sign into your account with the new password you just created.

Reset Your Netflix Password If Forgot

If you are unable to sign in or can’t remember your Netflix password, you can reset it through email or text message if you’ve already added a phone number to your account. 

  1. Go to netflix.com and click the Sign In button in the top right corner.
  2. Click “Forgot password”. Netflix will direct you to the login help page.
Forgot-Password

  1. Reset password by email:
    • Select “Email“, enter your email associated with your Netflix account, and click the Email Me button.
    • Go to your inbox to find the email from Netflix about resetting your password. Click the link in the email to be signed in to Netflix automatically.
    • Once signed in, you’ll be asked to create a new password. Follow the instructions to create a new password.
Forget-Password-Email-Me

Note:

  • The link in the email will expire after 24 hours. If it is expired, send yourself another email from netflix.com/loginhelp.
  • If you didn’t get the email, check it in your spam, junk, or promotions folders, and in any email filters you set up.
  1. Reset password by text message (SMS):
    • Choose Text Message (SMS) on the login help page, enter the phone number associated with your account, and click Text Me.
    • A verification code will be sent to you via text message, and you need to enter this code within 20 minutes to proceed with the password reset.
    • After inputting the code, you’ll be prompted to create a new password.
Forget-Password-Text-Me

How to Recover Your Netflix Account Info

If you’ve forgotten both your Netflix login email and password, don’t worry! You might still be able to recover your account using your payment information. However, this option may not be available in all regions. Here’s how:

Step 1. Visit netflix.com/loginhelp and click I don’t remember my email or phone.

If you don’t see this option, account recovery by billing information is unavailable in your region. In this case, you’ll need to contact Netflix customer support for further assistance.

Dont-remember-email

Step 2. Enter your first name, last name, and the credit or debit card number associated with your Netflix subscription. Then click Find Account.

Netflix-Forgot-Email

Netflix will search for your account based on the provided information. If a matching account is found, Netflix will send a password reset email to the email address associated with that account. Be sure to check your inbox (including spam folders) for the email.

Extra Tip: How to Download and Save Netflix Titles to MP4

Netflix offers offline viewing for movies and TV shows on mobile devices and select Chromebooks. However, these downloads are restricted to the Netflix app and can’t be shared or transferred. If your subscription ends, downloaded content becomes unavailable.

To enjoy your favorite Netflix titles offline without restrictions, consider using a dedicated Netflix downloader. This allows you to download content directly to MP4 on your device, ensuring you can watch it anytime, anywhere, even without an active subscription.

Pazu Netflix Video Downloader is a desktop program for Netflix users to download Netflix videos without the Netflix app. It can download movies and TV shows from Netflix to MP4 and MKV. The converted files can be preserved in high quality as 1080p after a fast download process, with subtitles and audio tracks kept 100% the same as the original video. Additionally, it removes all Netflix download limitations, such as expiration issues and device restrictions. This means you can easily transfer and enjoy the downloaded files on any compatible device of your choice.

Netflix video downloader

Netflix Video Downloader

Download Netflix movies & TV shows to MP4 with HD quality. 

  • Download movies & TV shows from Netflix.
  • Download videos in 1080P.
  • Preserve audio tracks and subtitles.
  • Fast downloading speed.

Step 1. Launch Pazu Netflix Video Downloader

Download, install, and launch Pazu Netflix Video Downloader on your Mac or Windows. Log in to your Netflix account.

Click the key icon and enter your registration code to unlock the full version of the downloader if you have purchased a registration. If you haven’t, go ahead with the free trial version.

Netflix video downloader

Step 2. Add Netflix movies/TV shows

Search for a show or movie you want to download from Netflix.

add movies or shows

Step 3. Choose video format/quality

Click the gear icon on the top right corner to customize:

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
video settings

Step 4. Start to Download Netflix videos

Click the Download icon on the right of the title you want to download.

As you can see from the screenshot, all episodes are checked by default. Uncheck those episodes you don’t want to download if there are any.

select episodes

You can also click the three lines and gear icon to choose audio/subtitle languages for each episode. To close the window, click the OK button.

episode settings

Click the Download button on the bottom right corner. The downloading begins.

download netflix videos

After downloading, click History and find the video in MP4 format. You can now transfer the downloaded videos and watch them whenever you want.

Netflix Video Downloader

Netflix Video Downloader

Download Netflix movies and TV shows to MP4/MKV on your PC/Mac