How to Reset or Change Your Disney+ Password and Email

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July 9, 2024

With its extensive collection of on-demand shows and popular movies from Disney, Marvel, Pixar, Star Wars, and more, Disney+ often stands out as a top-tier streaming platform catering to every member of the family. However, you may encounter the situation of forgetting your Disney+ password, especially when logging in to a new TV or mobile phone. Not to worry, Disney+ provides a straightforward method to reset your password in such circumstances.

Moreover, if you wish to enhance account security or better manage your usage by changing your password or updating your email address, the Disney+ app and website offer convenient ways to do so.

Here’s a comprehensive guide on how you can easily reset or update your Disney+ password and email address.

Key Sections

  1. How to Reset Your Disney+ Password
  2. How to Change Your Disney+ Password
  3. How to Recover or Update Your Disney+ Email
  4. How to Download Disney Plus to MP4
Disney Plus change password

1. How to Reset Your Disney+ Password

If you’ve forgotten your Disney+ password, the platform offers a simple process to reset it, as long as you have access to your login email address. Follow these instructions to reset your Disney+ password:

  1. Open the Disney+ app or go to
  2. Select LOG IN
    • At the bottom of the mobile app
    • In the upper right corner of the website
  3. Enter your email address and click CONTINUE.
  4. Select Forgot Password?

  1. Go to your inbox and check for the email of Disney+ one-time passcode.
  2. Input your 6-digit passcode and click CONTINUE.
  3. Enter a new password and select CONTINUE.

Now you have successfully reset your Disney+ password. Log in to your account and enjoy Indiana Jones and the Dial of Destiny on Disney+.

Please note that it may take up to 15 minutes to receive the passcode email from Disney+. Remember to check your spam and junk folder if you don’t receive the code within 15 minutes. If you still have not received the email, select Resend to send the passcode again.

2. How to Change Your Disney+ Password

You can easily change your Disney+ password through various platforms such as Android or iPhone, the Disney+ website, or even your TV.

On Mobile Devices

If you need to change your Disney+ password for any reason, a convenient feature is that you can update it through the Disney+ app on your phone or tablet, providing more flexibility in managing your account.

  1. Open the Disney+ app on your Android or iOS device and tap your Profile image at the lower right.
  2. Select Account.
  3. Tap Change next to Password.
  4. Find the 6-digit verification code from your email inbox. Enter the code on Disney+ and tap Continue.
  5. Create a new password for your Disney+ account and select SAVE. Now you can log back into your Disney+ account with your new password.

On Browser

If you are used to watching Disney+ on your computer, you can also change the Disney+ password directly from the official website whenever necessary.

  1. Log in to on your web browser.
  2. Hover over My Profile in the upper right corner and select Account from the drop-down menu.

  1. Select the pencil icon next to Password.
  2. Check your email inbox for the one-time passcode from Disney Plus.
  3. Return to the Disney+ website, enter the 6-digit code, and click CONTINUE.
  4. Create a new password for your Disney+ account and click SAVE.

From TV

You can even change your Disney+ password from your Smart TV. Here is how you can do so:

  1. Launch the Disney+ app on your Smart TV.
  2. From the home page, click the down button on your remote to reveal the left-side menu.
  3. Select Settings at the bottom of the menu and press OK.

  1. Select ACCOUNT under Settings.

  1. Select the pencil icon next to the password.
  2. Check your inbox for an email from Disney+ with the subject of Your one-time passcode.
  3. Go back to your TV and enter your 6-digit passcode.
  4. Enter your new password and select SAVE.

3. How to Recover or Update Your Disney+ Email

If you’ve forgotten the email address you used to log in, you can recover it by checking the email listed on your Disney+ account page at


In case you encounter issues such as discovering a typo in your email after signing up for Disney+, signing up with an old email address you can no longer access, or facing difficulties accessing your account because you can’t sign in to the email, contact Disney+ for live support via phone or chat. 

Update Your Disney+ Account Email Address

If you want to change the email address associated with your Disney+ account, follow these steps.

  1. Open the Disney+ app or log in to your account on
  2. Tap or hover over your Profile
    • In the upper right corner of the website
    • At the lower right on the mobile app
    • If you are using a TV connected device, select SETTINGS instead
  3. Select Account.
  4. Click Change or select the pencil icon next to your login email address.
  5. An email with your Disney+ one-time passcode will be sent to your email. Enter the 6-digit passcode to verify your email address 
  6. Enter your new email and click SAVE. You will receive an email to your new email address confirming the change.

4. How to Download Disney Plus to MP4?

Disney+ allows you to download films for offline playback. However, once you cancel your subscription or the films leave Disney+, your downloads will also become unavailable. To keep the downloads forever, you can try Pazu Disney Plus Downloader, a versatile software designed for Mac and Windows. This tool allows you to download Disney Plus videos in MP4 or MKV format, which can be transferred to any supported device for offline enjoyment.

Pazu Disney Plus Video Downloader goes beyond simple video downloads; it provides the capability to download audio tracks and subtitles in multiple languages. Additionally, you can save subtitles as internal, external, or individual subtitles. Notably, this process doesn’t require the Disney+ app, and the downloaded content does not have expiration dates. You can download as many Disney+ movies and TV shows as you want, and watch them on your preferred device anytime and anywhere.

Here’s a guide on how to use Pazu Disney Plus Video Downloader to download movies and shows.

Disney+ Video Downloader

Download Disney+ movies & TV shows to MP4 with HD quality. 

Disney Plus Video Downloader
  • Download Disney+ titles on Mac and Windows.
  • Save Disney Plus content in MP4 or MKV format.
  • No Disney+ app required
  • Download videos in 720P.
  • Preserve audio tracks and subtitles.
  • Download multiple items simultaneously at high speeds.

The following is a detailed tutorial to download movies and TV shows from Disney+ with Pazu Disney+ Video Downloader.

Step 1. Run Pazu Disney+ Video Downloader on your Mac or Windows

Download, install, and launch Pazu Disney+ Video Downloader on your Mac or Windows. Log in to your Disney+ account.

Click the key icon and enter your registration code to unlock the full version if you have purchased a registration. If you haven’t, go ahead with the free trial version.

Disney Plus Video Downloader

Step 2. Customize the output settings

Click on the Setting button in the upper right corner to customize the video format (MP4/MKV), video codec (H264, H265), and output path, select the language of audio tracks and subtitles, etc.

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
Disney Plus format

Step 3. Add Disney+ movies/TV shows

Enter the movie or TV show title in the search field.

add Disney Plus videos

Or copy and paste the link of the movie/TV show from the Disney+ website. Then click the Search icon.

search Disney Plus videos

Step 4. Download movies or TV shows

Pazu Disney+ Video Downloader allows you to select specific audio tracks and subtitles for downloading.

If you are downloading a movie, there is a Setting icon next to the Download icon. Use the Setting icon to choose the audio and subtitles languages. Click the Download icon to start downloading the movie.

If you are downloading a TV show, after clicking the download icon, you will see all episodes with the Setting icons on the pop-up window. Select the episodes you want to download and click the Setting icon to choose the audio and subtitles languages. Then click the Download button on the right bottom corner.

Disney Plus episodes

The downloading begins.

Disney Plus videos to MP4