How to Sign Into HBO Max with a Provider

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July 9, 2024

If you’ve subscribed to HBO Max through a provider like AT&T, Cricket, DIRECTV, or others, it’s necessary to associate your subscription with an HBO Max account. Follow the instructions of HBO Max sign in with providers below. After successfully linking your subscription, you can access HBO Max by using your HBO Max email and password.

Sign in to Max with AT&T on a computer

To provide you with a clearer understanding of signing in to HBO Max with a provider on your Mac or PC, let’s use AT&T as an example. The steps will be similar to those outlined if you sign in to Max with other providers.

  1. Go to on your computer and choose SIGN IN on the upper right.
sign in to max

  1. On the right screen, find and tap AT&T under Connect Your Provider.
connect your provider

Note: If you are signing in to Max with providers that you don’t see on the sign-in page, click View All and search for your provider.

view all and search your provider

  1. Enter your AT&T user ID and password to sign in to AT&T.
sign in to att

  1. You will be prompted to Create Your HBO Max Account. Enter your information and click on the CREATE ACCOUNT button.
  2. Click the CONTINUE TO HBO MAX button, and choose who’s watching. Now you’re ready to stream on Max.

HBO Max sign-in with Cricket on a phone or tablet

You can also use the following steps to sign in to HBO Max on your mobile devices with a provider like Cricket.

  1. Launch your Max app on your iPhone, iPad, or Android devices, and tap Sign In.
  2. Tap the Connect button under Connect Your Provider.
  3. Find and tap Cricket.

  1. Input your Cricket username and password to log into Cricket.
  2. You will be prompted to Create Your Account on Max. Enter your information and complete creating your HBO Max account.
  3. Choose who’s watching and you’re ready to stream with Max.

How to sign in to Max with providers on TV?

You will need your phone or computer for assistance if you log in to HBO Max on your smart TV for the first time. Follow the steps below to log in to your HBO Max with your provider on TV.

  1. Open the Max App on your Smart TV and choose Connect with Provider.
  2. Do one of the following:
    • Scan the QR code on your TV with your phone’s camera.
    • Go to on your phone or computer. Then, enter the 6-character code from your TV.
sign in to max on tv
  1. Select your provider.
  2. Sign in with your provider username and password.
  3. Choose who’s watching and start streaming Max on TV.
connect provider and sign into max

How to Download HBO Max movies and shows to MP4?

You can download Max shows and movies for offline playback with the Max app. However, it has multiple limitations: you can only download with ad-free plans, the download amount is limited, and you can only download content to mobile devices. Once you start watching a download, you have 48 hours to finish watching it before it expires. Unwatched downloads expire after 30 days. Once expires, you have to renew or delete the download.

If you want to download Max titles with an unlimited amount and watch them without time requirements, Pazu HBO Max Video Downloader is the best option.

Pazu HBO Max Video Downloader is a professional Max video downloader that supports downloading Max movies and TV shows in HD quality. What’s more, it can download videos from HBO Max via name search and URL recognition. Additionally, Pazu HBO Max Video Downloader can save the subtitles and audio tracks in multilingual languages at the same time, so you don’t need to worry about language barriers at all. It gives you the options of three kinds of subtitles: External subtitles, Internal subtitles, and Hardcore subtitles.

With the assistance of Pazu HBO Max Video Downloader, you can not only save HBO Max videos forever but also watch them on any TV and other supported devices freely. 

HBO Max Video Downloader

Pazu HBO Max Video Downloader

  • Download Max Video movies & TV shows on Windows/Mac.
  • Download Max Video in MP4 Format.
  • Keep Audio & subtitles
  • Remove HBO Max ads
  • Fast downloading speed.

Follow the tutorial below to download Max movies and TV shows to MP4.

Step 1. Run Pazu HBO Max Video Downloader on your Mac or Windows

Download, install, and launch Pazu HBO Max Video Downloader on your computer. Log in to your (HBO) Max account.

If you have purchased a license for the downloader, click the key icon and enter your registration code to unlock the full version. Otherwise, continue with the free trial version.

HBO Max Video Downloader

Step 2. Choose video format/quality

Click the Settings icon in the right top corner to customize the video format, codec, audio and subtitle languages, output folder, etc for the downloaded video.

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, Deutsch, Español, Français, 日本語, 简体中文
  • Subtitle language: English, Deutsch, Español, Français, 日本語, 简体中文
  • Subtitle type: Embedded subtitles, Hardcode subtitles, Independent subtitles
  • After converting: Open the output folder or put the computer to sleep
  • Interface language: English, Deutsch, Español, Français, 日本語, 简体中文
download settings

Step 3. Search for Max movies or shows you want to download

Search for a movie or TV show by entering the name in the search field. You will get the same results as you search from the Max website or app.

Or you can copy and paste the link of the movie or show from the Max website. Then click the Search icon.

search for a title

Step 4. Download Max movies and TV shows

For movies, click the Download icon next to it to initiate the download.


For TV shows, click the Download icon to select specific episodes for download. Then click the Download button at the bottom right to start downloading.

select episodes of a show

You can also customize subtitles and audio tracks for a movie or each episode of a show by clicking on the lines-and-gear icon. Click “OK” to close the Audio/Subtitle Windows after you’ve chosen the desired languages.


Step 5. Locate the Max downloads

After the download completes, click History to locate the video in MP4 format quickly. You can now transfer the downloaded videos and watch them whenever you want.