How to Sign Into HBO Max with a Provider

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Grace
July 15, 2025

You can subscribe to HBO Max directly or through a participating provider. Direct subscribers can sign in to their HBO Max account to access the streaming library. If you subscribed to HBO Max through a provider like AT&T, Cricket, DIRECTV, or another partner, you’ll need to first link your subscription with a Max account. Once linked, you can log in to Max on any supported device using your Max email and password.

This guide will show you how to log in to HBO Max with providers on various devices.

HBO Max Sign In with a Provider on Computer

To illustrate the process of signing in to HBO Max with a provider on your Mac or PC, let’s use AT&T as an example. The steps will be similar for other providers.

  1. Visit hbomax.com and choose SIGN IN on the upper right.
  2. Choose “create an HBO Max account” (below the Continue button).
sign into hbo max

  1. Find and click AT&T under Connect Your Provider.

Note: If your provider isn’t listed on the sign-in page, use the search bar to find it.

connect to provider max

  1. Enter your AT&T user ID and password to sign in to AT&T.
  2. You will be prompted to Create Your HBO Max Account. Enter your information and click on the CREATE ACCOUNT button.
sign in to att

HBO Max Sign In with a Provider on Mobile

Follow these steps to sign in to HBO Max on your mobile device using a provider like Cricket:

  1. Launch your HBO Max app on your iPhone, iPad, or Android device, and tap Sign In.
  2. Tap “create a HBO Max account” below the Continue button.
    • For earlier versions of the HBO Max app, tap the Connect button under Connect Your Provider.
  3. Find and tap Cricket.
  4. Input your Cricket username and password to log into Cricket.
  5. You will be prompted to Create Your Account on HBO Max. Enter your information and complete creating your HBO Max account.
  6. Choose who’s watching and you’re ready to stream with HBO Max.
sign into hbo with provider

How to Sign In to HBO Max with Providers on TV

If you’re logging in to HBO Max on your smart TV for the first time, you’ll need to use your phone or computer to complete the process. Here’s how:

  1. Open the HBO Max App on your Smart TV and choose Connect with Provider.
  2. Do one of the following:
    • Scan the QR code on your TV with your phone’s camera.
      -or-
    • Go to hbomax.com/providers on your phone or computer. Then, enter the 6-character code from your TV.
  3. Select your provider and sign in with your provider username and password.
  4. Enter your information and create your HBO Max account.
  5. Choose who’s watching and start streaming HBO Max on TV.
hbo max enter code on tv

How to Download HBO Max to MP4

You can download shows and movies for offline playback with the HBO Max app. However, it has multiple limitations: you can only download with ad-free plans, the download amount is limited, and you can only download content to mobile devices. Once you start watching a download, you have 48 hours to finish watching it before it expires. Unwatched downloads expire after 30 days. Once expires, you have to renew or delete the download.

If you want to download HBO Max titles with an unlimited amount and watch them without time restrictions, Pazu HBO Max Video Downloader is the best option.

Pazu HBO Max Video Downloader is a professional video downloader that supports downloading HBO Max movies and TV shows in HD quality. What’s more, it can download videos via name search and URL recognition. Additionally, Pazu HBO Max Video Downloader can save the subtitles and audio tracks in multiple languages at the same time, so you don’t need to worry about language barriers at all. It gives you the options of three kinds of subtitles: External subtitles, Internal subtitles, and Hardcore subtitles.

With the assistance of Pazu HBO Max Video Downloader, you can not only save HBO Max videos forever but also watch them on any TV and other supported devices freely. 

HBO Max Video Downloader

Pazu HBO Max Video Downloader

  • Download movies & TV shows on Windows/Mac.
  • Download HBO Max Video in MP4 Format.
  • Keep Audio & subtitles
  • Remove HBO Max ads
  • Fast downloading speed.

Follow the tutorial below to download HBO Max movies and TV shows to MP4.

Step 1. Run Pazu HBO Max Video Downloader on your Mac or Windows

Download, install, and launch Pazu HBO Max Video Downloader on your computer. Log in to your HBO Max account.

If you have purchased a license for the downloader, click the key icon and enter your registration code to unlock the full version. Otherwise, continue with the free trial version.

HBO Max Video Downloader

Step 2. Choose video format/quality

Click the Settings icon in the top right corner to customize the video format, codec, audio, and subtitle languages, output folder, etc, for the downloaded video.

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, Deutsch, Español, Français, 日本語, 简体中文
  • Subtitle language: English, Deutsch, Español, Français, 日本語, 简体中文
  • Subtitle type: Embedded subtitles, Hardcode subtitles, Independent subtitles
  • After converting: Open the output folder or put the computer to sleep
  • Interface language: English, Deutsch, Español, Français, 日本語, 简体中文
download settings

Step 3. Search for movies or shows you want to download

Search for a movie or TV show by entering the name in the search field. You will get the same results as you search from the HBO Max website or app.

Or you can copy and paste the link of the movie or show from the HBO Max website. Then click the Search icon.

search for a title

Step 4. Download HBO Max movies and TV shows

For movies, click the Download icon next to it to initiate the download.

Download-a-movie

For TV shows, click the Download icon to select specific episodes for download. Then click the Download button at the bottom right to start downloading.

select episodes of a show

You can also customize subtitles and audio tracks for a movie or each episode by clicking on the lines-and-gear icon. Click “OK” to close the Audio/Subtitle Windows after you’ve chosen the desired languages.

choose-language

Step 5. Locate the HBO Max downloads

After the download completes, click History to locate the video in MP4 format quickly. You can now transfer the downloaded videos and watch them whenever you want.

find-downloads