Forgot Your HBO Max Password? Find Out How to Reset It

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Grace
July 9, 2024

If you can’t remember your HBO Max password, don’t worry. Use the Forgot Password feature to reset it. In this article, we will guide you through the steps to reset your HBO Max password, get back into your account, and enjoy all the shows and movies on HBO Max.

Rest your HBO Max password on a desktop

Here’s how to reset your HBO Max password on a Mac or PC using a browser, in case you’ve forgotten it.

  1. Go to Max.com on your computer and choose SIGN IN on the upper right.
sign in to max

  1. On the Get Started page, click Forgot Password beside the Sign In button.
forgot password

  1. You will be prompted to the Reset your password page. Enter your email address and click the Submit button.
enter email and submit

  1. Find the Password Reset email sent by Max in your inbox and click the Reset Password button. If you do not find the email in your inbox, double-check your junk/spam folders.
  2. You’ll be redirected to a Create a New Password page.  Enter a new password and choose Create Password.

Now you can sign into Max with your account email and your new password. Keep in mind that your new password should be at least 10 characters with no more than 4 repeating characters in a row.

Recovery your HBO Max password on your mobile

The steps for resetting your HBO Max password on mobile devices are as follows:

  1. Launch your Max app on your iPhone, iPad, or Android device and tap the Sign In button.
  2. On the Get Started page, tap the Sign In button.
  3. On the Sign in page, Tap Forgot Password above the Sign In button.

  1. On the Reset your password page, enter your email address and click the Submit button.
submit your email

  1. Check your inbox for the Password Reset email sent by Max. Open the email and click the Reset Password button. Double-check your junk/spam folders if you do not find the email in your inbox
  2. On the Create a New Password page, enter a new password and choose Create Password.

After successfully resetting your HBO Max password, you can use your account email and the new password to sign in and start streaming on Max.

How to change your HBO Max password?

For security or other concerns, you might need to change your HBO Max password. You can follow the same steps below to change your HBO Max password on a browser, PC, Mac, phone, or tablet while logged into your account.

  1. Sign in to Max on your phone, tablet, or max.com.
  2. Tap your profile icon at the upper right of the screen.
  3. Select Account.
  4. Choose the Edit icon (the pencil icon) for Password.

  1. Enter your current password and a new password, then tap the Save button.
change your password

Once your password is updated, you will need to sign in to all devices with your updated password.

Extra tip: How to download HBO Max shows and movies to MP4?

The Max app allows you to save shows and movies for offline viewing. Yet, there are several constraints to consider: downloads are exclusive to ad-free plans, content can only be downloaded on mobile devices, and there’s a download cap. Once you start watching a download, you need to finish it within 48 hours before it expires, while unwatched content lasts for 30 days. Upon expiration, you need to renew or remove the download.

If you are seeking an unrestricted download capacity and the freedom to watch without time limitations, the Pazu HBO Max Video Downloader is your optimal choice. It allows you to download Max movies and TV shows with even HBO Max ad-supported tier.

With the Pazu HBO Max Video Downloader, you can easily download Max movies and TV shows in high-definition quality. It enables downloading from HBO Max through name search and URL recognition. Moreover, the tool captures subtitles and audio tracks in multiple languages simultaneously, so you don’t need to worry about language barriers at all. It provides three subtitle options: External, Internal, and Hardcore subtitles.

Empowered by Pazu HBO Max Video Downloader, you can not only save HBO Max videos forever but also watch them on any TV and other supported devices freely.

HBO Max Video Downloader

Pazu HBO Max Video Downloader

  • Download Max Video movies & TV shows on Windows/Mac.
  • Download Max Video in MP4 Format.
  • Keep Audio & subtitles
  • Remove HBO Max ads
  • Fast downloading speed.

Follow the tutorial below to download Max movies and TV shows to MP4.

Step 1. Run Pazu HBO Max Video Downloader on your Mac or Windows

Download, install, and launch Pazu HBO Max Video Downloader on your computer. Log in to your (HBO) Max account.

If you have purchased a license for the downloader, click the key icon and enter your registration code to unlock the full version. Otherwise, continue with the free trial version.

HBO Max Video Downloader

Step 2. Choose video format/quality

Click the Settings icon in the right top corner to customize the video format, codec, audio and subtitle languages, output folder, etc for the downloaded video.

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, Deutsch, Español, Français, 日本語, 简体中文
  • Subtitle language: English, Deutsch, Español, Français, 日本語, 简体中文
  • Subtitle type: Embedded subtitles, Hardcode subtitles, Independent subtitles
  • After converting: Open the output folder or put the computer to sleep
  • Interface language: English, Deutsch, Español, Français, 日本語, 简体中文
download settings

Step 3. Search for Max movies or shows you want to download

Search for a movie or TV show by entering the name in the search field. You will get the same results as you search from the Max website or app.

Or you can copy and paste the link of the movie or show from the Max website. Then click the Search icon.

search for a title

Step 4. Download Max movies and TV shows

For movies, click the Download icon next to it to initiate the download.

Download-a-movie

For TV shows, click the Download icon to select specific episodes for download. Then click the Download button at the bottom right to start downloading.

select episodes of a show

You can also customize subtitles and audio tracks for a movie or each episode of a show by clicking on the lines-and-gear icon. Click “OK” to close the Audio/Subtitle Windows after you’ve chosen the desired languages.

choose-language

Step 5. Locate the Max downloads

After the download completes, click History to locate the video in MP4 format quickly. You can now transfer the downloaded videos and watch them whenever you want.

find-downloads