How to Permanently Delete a Netflix Account in Two Ways

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Grace
December 23, 2025

Netflix has a policy of automatically deleting accounts 10 months after membership is canceled. However, you can request that your canceled Netflix account be deleted earlier if desired. If you’d like to proceed, we’ve outlined two methods to permanently delete your Netflix account: through the Netflix app or by contacting Netflix support directly.

Contents

Before Deleting Your Netflix Account

Before moving forward, it’s important to note that once your Netflix account is deleted, you will permanently lose access to your account activity, preferences, and all associated data. If you think you might use Netflix again in the future, an alternative option is to simply cancel your membership. By canceling, your profiles, viewing preferences, and other settings will be preserved for up to 10 months, making it easy to pick up where you left off if you decide to return within that time frame.

Delete Your Account with the Netflix App

You can use the Netflix app on your mobile devices, such as Android phones and tablets, and iPhone, iPad, and iPod touch, to permanently delete your account.

  1. Launch the Netflix app on your mobile device, and tap My Netflix in the lower right corner.
  2. In the upper right of My Netflix, tap More  or .
  3. Tap Account  in the pop-up menu.

  1. Under Settings, scroll all the way down and tap Delete account.
  2. Use the code Netflix sent you to complete the Security Check.
Delete Netflix account

  1. Confirm you want to delete your account by checking the box, then tap Permanently Delete. Netflix will send you an email confirmation of your deletion request.

Here are some key points to keep in mind if you delete your Netflix account:

  1. If your membership is currently active, it will be canceled at the end of your current billing period, after which your account will be permanently deleted.
  2. You can retract your deletion request at any time before the end of your billing period by visiting the Account page.
  3. Once your account is permanently deleted, you will need to create a new account if you wish to use Netflix again.

Contact Netflix Support to Delete Your Account

If you are unable to use a Netflix mobile app and you wish to have your Netflix account deleted, you can contact Netflix support via email. But before reaching out to them, you need to cancel your Netflix membership first.

Step 1. Cancel your Netflix membership

  1. Visit the Netflix website and log in to your account.
  2. Click your profile icon in the top right corner, and select Account in the drop-down menu.
Netflix account

  1. Select Manage Membership > Cancel Membership.
cancel netflix

  1. Confirm your cancellation by clicking the Finish Cancellation button.
cancel Netflix

Please note that if your Netflix membership is billed through a third party and not directly by Netflix, you need to contact them to cancel your Netflix membership.

Step 2. Contact Netflix via email

Once you’ve successfully canceled your membership, initiate the account deletion process by sending an email to [email protected] from the same email address you used to sign in to your Netflix account. It’s important to emphasize that using a different email address for this request will not be accepted. Make sure you use the email address associated with the specific Netflix account you intend to delete.

If you cancel your membership before your current billing period expires, Netflix will delete your account at the end of the period, unless you expressly request earlier deletion.

How to Keep Netflix Downloads After Deleting Account

You can use the Netflix app to download movies and TV shows on your mobile devices. However, if your account is deleted, all associated data, such as recommendations, viewing history, downloaded content, and other activities, will be permanently removed as well. To continue enjoying your favorite Netflix content even after your account is deleted, you can use Pazu Netflix Video Downloader. This tool allows you to download Netflix movies and TV shows for offline viewing on any supported device, even after your subscription ends or your account is deleted.

Pazu Netflix Video Downloader is a desktop program for Netflix users to download movies and TV shows directly, without requiring the Netflix app. It allows you to download content in high-quality MP4 and MKV formats, up to 1080p, and retain the original subtitles and audio tracks. Additionally, it removes all Netflix download limitations, such as expiration issues and device restrictions. This means you can easily transfer and watch the downloaded files on any compatible device of your choice.

Netflix video downloader

Download Netflix movies & TV shows to MP4 with HD quality. 

  • Download movies & TV shows from Netflix.
  • Download videos in 1080P.
  • Preserve audio tracks and subtitles.
  • Fast downloading speed.

Step 1. Launch Pazu Netflix Video Downloader

Download, install, and launch Pazu Netflix Video Downloader on your Mac or Windows. Select Netflix and log in to your Netflix account.

If you have purchased a registration, click the Settings icon > “Register” and enter the code to unlock the full version of the downloader. Otherwise, proceed with the free trial version.

Netflix Video Downloader

Step 2. Choose video format/quality

Click the Settings icon (three lines icon at top right) > “Preferences” to choose download formats, video codec, audio, subtitle languages, and more.

Netflix Video Downloader Settings

Step 3. Download Netflix movies/shows

Click the Search tab at the top and find the Netflix show or movie you want to download from Netflix.

If you are downloading a movie, click the Download icon to start the downloading process.

Download Netflix movies and shows

For a show, clicking the Download icon will add all episodes to the download list by default. Uncheck those episodes you don’t want to download if there are any.

You can also click the lines-and-gear icon to choose audio/subtitle languages for each episode. Click the Download button in the bottom right corner. The downloading begins.

Download Netflix tv shows

Step 4. Find the downloaded Netflix videos

After downloading, click the History tab at the top center, then the Folder icon to find the downloaded videos. You can now transfer the downloaded videos and watch them whenever you want.

Download Netflix videos