How to Permanently Delete a Netflix Account in Two Ways

Grace's user avatar
January 3, 2024

Netflix has a policy of automatically deleting accounts 10 months after the membership has been canceled, but you have the option to request earlier deletion of your canceled Netflix account. If you wish to proceed, we outline two methods for permanently deleting your Netflix account, either through the Netflix app or by contacting Netflix support.

Before proceeding with deletion, it’s important to consider that once your account is deleted, you will permanently lose access to your account activity, preferences, and other associated data. If you anticipate using your Netflix account in the future, an alternative option is to cancel your membership instead. Canceling your membership preserves your profiles, viewing preferences, and other settings for up to 10 months, so they’ll be ready for you if you decide to return during that time.

1. Delete your account with the Netflix app

You can use the Netflix app on your mobile devices such as Android phones and tablets, and iPhone, iPad, and iPod touch to permanently delete your account.

  1. Launch the Netflix app on your mobile device, and tap My Netflix in the lower right corner.
  2. In the upper right of My Netflix, tap More  or .
  3. Tap Account  in the pop-up menu.

  1. Under Settings, scroll all the way down and tap Delete account.
  2. Use the code Netflix sending to you to complete the Security Check.

  1. Confirm you want to delete your account by checking the box and then tapping Permanently Delete. Netflix will send you an email confirmation of your deletion request.

Here are some key points to keep in mind if you delete your Netflix account:

  1. If your membership is currently active, it will be canceled at the end of your current billing period, after which your account will be permanently deleted.
  2. You can retract your deletion request at any time before the end of your billing period by visiting the Account page.
  3. Once your account is permanently deleted, you will need to create a new account if you wish to use Netflix again.

2. Contact Netflix support to delete your account

If you are unable to use a Netflix mobile app and you wish to have your Netflix account deleted, you can contact Netflix support via email. But before reaching out to them, you need to cancel your Netflix membership first.

Step 1. Cancel your Netflix membership

  1. Visit on a web browser and log in to your account.
  2. Click your profile icon in the top right corner, and select Account in the drop-down menu.

  1. Click the Cancel Membership button under MEMBERSHIP & BILLING.

  1. Confirm your cancellation by clicking the Finish Cancellation button.

Please note that if your Netflix membership is billed through a third party and not directly by Netflix, you need to contact them to cancel your Netflix membership.

Step 2. Contact Netflix via email

Once you’ve successfully canceled your membership, initiate the account deletion process by sending an email to [email protected] from the same email address you used to sign in to your Netflix account. It’s important to emphasize that using a different email address for this request will not be accepted. Make sure you use the email address associated with the specific Netflix account you intend to delete.

If you cancel your membership before your current billing period expires, Netflix will delete your account at the end of the period, unless you expressly request earlier deletion.

How to download Netflix titles to MP4 before deleting your account?

If you have one of the Netflix ad-free plans, you can use the Netflix app to download movies and TV shows to specific devices. The Standard ad-free plan allows download on 2 supported devices at a time, while the Premium plan allows downloads on 6 supported devices simultaneously.

However, if your account is deleted, all associated data, such as recommendations, viewing history, downloaded content, and other activities will be permanently removed as well. To continue enjoying your favorite Netflix content even after your account is deleted, you can use Pazu Netflix Video Downloader. This tool allows you to download Netflix movies and TV shows for offline viewing on any compatible device, even with an ad-supported membership.

Pazu Netflix Video Downloader is a desktop program for Netflix users to download movies and TV shows directly, without requiring the Netflix app. It effectively bypasses the DRM protection from Netflix, allowing you to download content in MP4 and MKV formats. The converted files maintain high quality, up to 1080p, and retain the original subtitles and audio tracks. Additionally, it removes all Netflix download limitations, such as expiration issues and device restrictions. This means you can easily transfer and watch the downloaded files on any compatible device of your choice.

Netflix video downloader

Netflix Video Downloader

Download Netflix movies & TV shows to MP4 with HD quality. 

  • Download movies & TV shows from Netflix.
  • Download videos in 1080P.
  • Preserve audio tracks and subtitles.
  • Fast downloading speed.

Step 1. Launch Pazu Netflix Video Downloader

Download, install, and launch Pazu Netflix Video Downloader on your Mac or Windows. Log in to your Netflix account.

Click the key icon and enter your registration code to unlock the full version of the downloader if you have purchased a registration. If you haven’t, go ahead with the free trial version.

Netflix video downloader

Step 2. Add Netflix movies/TV shows

Search for a show or movie you want to download from Netflix.

add movies or shows

Step 3. Choose video format/quality

Click the gear icon on the top right corner to choose the video formats and settings such as:

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
video settings

Step 4. Start to Download Netflix videos

Click the Download icon on the right of the title you want to download.

As you can see from the screenshot, all episodes are checked by default. Uncheck those episodes you don’t want to download if there are any.

select episodes

You can also click the three lines and gear icon to choose audio/subtitle languages for each episode. To close the window, click the OK button.

episode settings

Click the Download button on the bottom right corner. The downloading begins.

download netflix videos

After downloading, click History and find the video in MP4 format. You can now transfer the downloaded videos and watch them whenever you want.