How to Permanently Delete a Netflix Account in Two Ways

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Grace
March 13, 2025

Netflix has a policy of automatically deleting accounts 10 months after a membership is canceled. However, you can request to have your canceled Netflix account deleted earlier if desired. If you’d like to proceed, we’ve outlined two methods to permanently delete your Netflix account: through the Netflix app or by contacting Netflix support directly.

Contents

Before Deleting Your Netflix Account

Before moving forward, it’s important to note that once your Netflix account is deleted, you will permanently lose access to your account activity, preferences, and all associated data. If you think you might use Netflix again in the future, an alternative option is to simply cancel your membership. By canceling, your profiles, viewing preferences, and other settings will be preserved for up to 10 months, making it easy to pick up where you left off if you decide to return within that time frame.

Delete Your Account with the Netflix App

You can use the Netflix app on your mobile devices such as Android phones and tablets, and iPhone, iPad, and iPod touch to permanently delete your account.

  1. Launch the Netflix app on your mobile device, and tap My Netflix in the lower right corner.
  2. In the upper right of My Netflix, tap More or ) and select Account  in the pop-up menu.
  3. Scroll down and select Delete account under Settings.
  4. Follow the instructions to permanently delete your Netflix account.
delete netflix account mobile

Here are some key points to keep in mind if you delete your Netflix account:

  1. If your membership is currently active, it will be canceled at the end of your current billing period, after which your account will be permanently deleted.
  2. You can cancel your deletion request at any time before the end of your billing period by visiting the Account page.
  3. Once your account is permanently deleted, you will need to create a new account if you wish to use Netflix again.

2. Contact Netflix Support to Delete Your Account

The other way to have your Netflix account deleted is to contact Netflix support via email. But before reaching out to them, you need to cancel your Netflix membership first.

Step 1. Cancel your Netflix membership

  1. Visit Netflix.com on a web browser and log in to your account.
  2. Click your profile icon in the top right corner, and select Account in the drop-down menu.
  3. Select Manage Membership under Membership Details.
  4. Scroll down to the bottom and select Cancel Membership.
cancel netflix

Please note that if your Netflix membership is billed through a third party and not directly by Netflix, you need to contact them to cancel your Netflix membership.

Step 2. Contact Netflix via email

Once you’ve successfully canceled your membership, initiate the account deletion process by sending an email to [email protected] from the same email address you used to sign in to your Netflix account. It’s important to emphasize that using a different email address for this request will not be accepted. Make sure you use the email address associated with the specific Netflix account you intend to delete.

If you cancel your membership before your current billing period expires, Netflix will delete your account at the end of the period, unless you expressly request earlier deletion.

How to Keep Netflix Downloads After Deleting Account

You can use the Netflix app to download movies and TV shows on your mobile devices. However, if your account is deleted, all associated data, such as recommendations, viewing history, downloaded content, and other activities will be permanently removed as well. To continue enjoying your favorite Netflix content even after your account is deleted, you can use Pazu Netflix Video Downloader. This tool allows you to download Netflix movies and TV shows for offline viewing on any supported device, even after your subscription ends or your account is deleted.

Pazu Netflix Video Downloader is a desktop program for Netflix users to download movies and TV shows directly, without requiring the Netflix app. It allows you to download content in high-quality MP4 and MKV formats, up to 1080p, and retain the original subtitles and audio tracks. Additionally, it removes all Netflix download limitations, such as expiration issues and device restrictions. This means you can easily transfer and watch the downloaded files on any compatible device of your choice.

Netflix video downloader

Download Netflix movies & TV shows to MP4 with HD quality. 

  • Download movies & TV shows from Netflix.
  • Download videos in 1080P.
  • Preserve audio tracks and subtitles.
  • Fast downloading speed.

Step 1. Launch Pazu Netflix Video Downloader

Download, install, and launch Pazu Netflix Video Downloader on your Mac or Windows. Log in to your Netflix account.

Click the key icon and enter your registration code to unlock the full version of the downloader if you have purchased a registration. If you haven’t, go ahead with the free trial version.

Netflix video downloader

Step 2. Add Netflix movies/TV shows

Search for a show or movie you want to download from Netflix.

add movies or shows

Step 3. Choose video format/quality

Click the gear icon on the top right corner to choose the video formats and settings such as:

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
video settings

Step 4. Start to Download Netflix videos

Click the Download icon on the right of the title you want to download.

As you can see from the screenshot, all episodes are checked by default. Uncheck those episodes you don’t want to download if there are any.

select episodes

You can also click the three lines and gear icon to choose audio/subtitle languages for each episode. To close the window, click the OK button.

episode settings

Click the Download button on the bottom right corner. The downloading begins.

download netflix videos

After downloading, click History and find the video in MP4 format. You can now transfer the downloaded videos and watch them whenever you want.

Netflix Video Downloader

Netflix Video Downloader

Download Netflix movies and TV shows to MP4/MKV on your PC/Mac