Step-by-Step Guide on how to install Netflix on Xbox One

Emma's user avatar
January 8, 2024

It has been 10 year after Microsoft released Xbox One in 2013 as the successor to Xbox 360 and the third console in the Xbox series. Then Microsoft unveiled Xbox One S supporting HDR10 and 4K video in 2016 and high-end model Xbox One X in 2017. Besides numerous video games, you can also watch Netflix on Xbox One.

Related: How to watch Netflix on PS4?

However, Netflix is only available on Xbox One in regions that have both Netflix and Xbox Live service. To link your Xbox to your Netflix account, make sure that you are signed in to your Xbox LIVE account, and then follow steps below.

Step 1. Sign in to your Microsoft account on your Xbox console

Before you can proceed with the download and installation of the Netflix app on your Xbox One, it’s essential to log in to your Microsoft account. When you sign in to your Microsoft account on your Xbox console, you’re automatically connected to the Xbox network at the basic level.  Here are the steps to follow:

  1. Power on your Xbox One and confirm that it is connected to the internet.
  2. On the home screen of your console, navigate to the upper left corner and select the “Sign in” option.
  3. A sign-in prompt will appear on your screen. Utilize the on-screen keyboard to input your Xbox account email address and password.
  4. If you have enabled two-step verification for your Xbox account, you might receive a request for a security code. Follow the provided instructions to enter the code.
  5. After successfully signing in to your Xbox account, you will be redirected to the home screen.

Logging in to your Xbox account is a crucial prerequisite as it grants you access to the Microsoft Store, allowing you to download apps such as Netflix. Furthermore, it ensures that you have the necessary permissions and configurations in place to install and utilize the app seamlessly on your Xbox One.

Step 2. Download the Netflix app

  1. Begin from the Home screen on your Xbox One.
  2. Scroll right to access the Store.
  3. In the Apps section, select Netflix. If you do not see Netflix, select Search all apps to search for Netflix.
  4. Select Install.
  5. Once the app has finished downloading, select Launch to sign in to Netflix.

Step 3. Sign in to Netflix on Xbox

The Netflix app on Xbox One is free to download, but you’ll need to have a paid Netflix subscription.

  1. Select Netflix from the Home screen.
  2. Select Member Sign In.
  3. Enter your Netflix email address and password.
  4. Select Sign In.

Your Xbox One is now connected to your Netflix account. After successfully installing the Netflix app and logging in, you’ll gain access to an extensive array of content, featuring popular movies, TV series, documentaries, and exclusive Netflix Originals. Leveraging the impressive capabilities of the Xbox One, you’re in for a high-quality streaming experience that breathes life into your preferred entertainment choices.

Step 4. Start streaming on Xbox One

Once you’ve installed the Netflix app and logged into your account on your Xbox One, it’s time to begin streaming your preferred movies and TV series. Follow these concluding steps:

  1. When you access the Netflix app’s home screen, you’ll encounter an array of popular titles and personalized recommendations.
  2. Utilize your Xbox controller to explore the various categories or employ the search function to locate a particular title.
  3. Highlight the content you wish to watch and press the “A” button on your controller to make your selection.
  4. You’ll be taken to the title’s detailed page, where you can peruse the description, check out ratings, and opt to commence playing the content.
  5. Simply select the “Play” button to initiate streaming of the chosen movie or TV show.

The next time you want to watch Netflix, you can do so by using the “My games & apps” menu. Start from the Xbox One’s home screen, where you’ll use the left stick to choose “My games & apps” and then press the A button. Afterward, select “Apps” from the left-side menu using the left stick.

Once you have the Apps menu open, shift the left stick to the right to find and select the Netflix app. To launch Netflix and browse its content, simply press the A button.

How to sign out of Netflix on Xbox

  1. From the Netflix homescreen, go left to open the menu.
  2. From the bottom of the menu, go right and select Get Help.
  3. Select Sign out.
  4. Sign back in, then try Netflix again.

If you’re on an error screen:

  1. Select More Details.
  2. Select Sign out or Reset
  3. Sign back in, then try Netflix again.

If you can’t find Sign out, press these buttons in order on your remote: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. Then, select Sign outReset, or Deactivate.

How to watch Netflix in Ultra HD on Xbox One?

You can watch Netflix in Ultra HD on Xbox One S, Xbox One X, Xbox Series S and Xbox Series X. To enjoy Netflix in Ultra HD on these Xbox game consoles, you should meet the following criteria:

  1. Netflix Plan for Ultra HD: You must have a Netflix subscription plan that supports streaming in Ultra HD.
  2. Compatible Ultra HD TV: Your television should be a 2014 model or newer with the Netflix app installed and capable of streaming Ultra HD content at 60 Hz.
  3. Steady Internet Connection: Ensure you have a reliable internet connection with a minimum speed of 15 megabits per second (Mbps) or higher to stream content in Ultra HD without buffering or interruptions.
  4. Streaming Quality Settings: Set your Netflix streaming quality to either “Auto” or “High” to enable Ultra HD streaming when available.

Meeting these requirements will allow you to experience Netflix content in stunning Ultra HD quality on your supported Xbox game console and compatible Ultra HD TV.

How to fix Netflix freezing on Xbox One?

Uninstall and reinstall the Netflix app

  1. Begin from the Xbox Dashboard.
  2. Select My Games & Apps. You may need to scroll down to see this option.
  3. Select Apps from the options on the left.
  4. Highlight the Netflix app and press the Menu button on the controller.
  5. Select Manage App.
  6. Select Uninstall All.
  7. Select Uninstall All again to confirm.
  8. Begin from the Home screen on your Xbox One.
  9. Scroll right to access the Store.
  10. In the Apps section, select Netflix. If you do not see Netflix, select Search all apps to search for Netflix.
  11. Select Install.
  12. Once the app has finished downloading, select Launch to sign in and try Netflix again.

If Netflix and your device both freeze

Restart your Xbox One

  1. Turn off your Xbox One. Unplug the power cable
  2. Make sure your Xbox One is completely off, not just in sleep or standby mode.
  3. Leave your Xbox One off for 15 seconds.
  4. Turn on your Xbox One and try Netflix again.

Refresh Xbox One memory

  1. Unplug your Xbox One from power.
  2. Press the power button on Xbox One once and wait 1 minute, or leave it unplugged for 3 minutes instead.
  3. Plug your Xbox One back in.
  4. Turn your Xbox One on and try Netflix again.

How to watch Netflix videos offline on Xbox One?

Is it possible to download Netflix movies/shows to watch offline on Xbox One? Unfortunately you can’t download Netflix movies/shows to watch offline on Xbox One. You can only stream from Netflix app.

If your TV has a USB drive, the best way is to download Netflix movies and TV shows to MP4 and save them to USB drive to play on your TV. This will get rid of all Netflix download limitations, such as expire issue, device quantity limit, etc.

Pazu Netflix Video Downloader is the best Netflix Video Downloader which is designed for downloading and converting Netflix movies and TV shows to MP4 and MKV without Netflix app. You will like the lossless output quality of Netflix videos which is up to 1080P so that you can enjoy most on any device. Also, subtitles and audio tracks can be kept 100% the same as the original video. The downloading is fast and stable.

Netflix video downloader

Netflix Video Downloader

Download Netflix movies & TV shows to MP4 with HD quality. 

  • Download movies & TV shows from Netflix.
  • Download video in 1080P.
  • Preserve audio tracks and subtitles.
  • Fast downloading speed.

Step 1. Launch Pazu Netflix Video Downloader

Log in your Netflix account. Click the key icon and enter your registration code to unlock the full version if you have purchased a registration. If you haven’t, go ahead with the free trial version.

Netflix video downloader

Step 2. Add Netflix movies/TV shows

Here we will take Mervel’s Daredevil as example. It contains 3 seasons, 39 episodes. Mervel’s 6 shows willbe removed from Netflix on Mar. 1, 2022. By downloading them with Pazu Netflix Video Downloader, you can save them to MP4 to your local drive and preserve them forever. Enter “Marvel’s” in the search field and click the search icon. You will see all shows in the list.

Download Netflix video to MP4

Step 3. Choose video format/quality

Click the gear icon to change 

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
choose Netflix format

Step 4. Start to Download Netflix videos

Click Download icon on the right side.

As you can see from the screenshot, all episodes are checked by default. Netflix Video Downloader will help you download them app, no need to tap one by one.

select Netflix show episodes

Then click Download button on the right bottom corner. The downloading begins.

Download Netflix video on Mac

After downloading, click History and find the video in MP4 format. You can now transfer the downloaded videos to USB drive. Insert the USB drive to your TV’s USB port and watch them whenever you want.