How to cancel HBO Max subscription on computer/phone/tablet/Roku?

Emma's user avatar
December 18, 2023

To cancel HBO Max, first you need to know how did you get HBO Max. If you subscribed to HBO through a cable or satellite TV provider, in which case you’ll need to cancel through your provider. Alternatively, if you signed up directly with HBO Max itself, cancelling HBO Max is much easier. You can do it via HBO Max website or the HBO app on phone and tablet.

How to cancel HBO Max subscription?

On phone or tablet

  1. Open HBO Max app.
  2. Tap the Profile icon. 
  3. Tap the gear icon to open Settings.
  4. Tap Subscription – MANAGE SUBSCRIPTION.
  5. Tap Cancel Subscription.

On computer

  1. Go to in your browser and log in your account. 
  2. Click your account and choose Settings.
  3. Click Manage Subscription.
  4. Click Cancel Subscription.
  5. Select a reason and then click YES, CANCEL SUBSCRIPTION.

You can resume your subscription before the subscription’s expiration date.

How to cancel HBO Max subscription through third-party provider?

Did you get HBO Max through another company such as a TV, mobile, or internet provider, in this case, you can’t cancel HBO Max subscription from HBO Max web player or app. Instead, you need to cancel HBO Max from the provider.

  1. Log into the HBO Max website.
  2. Click your account name in the upper right corner.
  3. Click Subscription.
  4. Check your subscription provider’s name.
  5. Call your subscription provider or log into their website to cancel your HBO Max account.

Here we will take Hulu as example, as you can get HBO Max from Hulu.

  1. Log in to your Hulu account on a mobile or web browser and look for the Your Subscription section.
  2. Select MANAGE ADD-ONS.
  3. Find HBO Max and toggle the (✓) to an (x) .
  4. Select Review Changes to confirm.

How to cancel Roku-billed HBO Max subscription?

If you have confirmed that your Max subscription is Roku-billed, follow either of below 2 methods to cancel it. 

Method 1. Roku streaming device

  1. Press the Home button on your Roku remote.
  2. Use the directional pad on your remote to highlight Max.
  3. Press the Star button (*) to open the Options menu.
  4. Choose Manage subscription then Cancel subscription. If Manage subscription is not available, try these same steps on each Roku streaming device you own.

Method 2. Web

  1. Go to and sign in.
  2. Choose the Manage your subscriptions link (under Manage account).
  3. Find HBO Max in your Active Subscriptions.
  4. Select Cancel subscription and then confirm.

How to keep HBO Max downloads after cancelling the subscription?

It’s easy to cancel HBO Max subscription. It’s also a good way to save money to cancel the subscription when you don’t have interested content to watch. However, after cancelling HBO Max subscription, the downloaded movies and TV shows will also become expired. So is there a way to watch downloaded movies and TV shows after canceling subscription? YES! In this post, we’ll show proven ways to preserve HBO Max downloads even after cancelling the subscription.

To keep HBO Max downloads forever, you can use Pazu HBO Max Video Downloader to download your favorite movies and TV shows to MP4 with either ad-free or ad-supported plan and watch them whenever you want, even after cancelling HBO Max subscription.

Pazu HBO Max Video Downloader is developed to download 720p movies and TV shows from HBO Max to MP4/MKV on Mac and Windows. After that, you can watch the HBO Max MP4 downloads on any device without HBO Max app. What’s more the downloads will never expire.

Even if you only have HBO Max as-supported subscription, you can download HBO Max movies and TV shows to MP4 with Pazu HBO Max Video Downloader.

Steps to download HBO Max movies and TV shows to MP4

Step 1: First, you need to install the software on the device whether it is Mac or Windows. After launch the software, it will redirect to the screen where you have to log in your HBO Max account.

HBO Max Video Downloader

Step 2: After logging into your account, type the show or movie you want to download in the search field and click the search icon.

HBO Max Video Downloader

Step 3: Click the gear icon on the top right corner to select the video format, codec, audio and subtitle languages, output folder, etc. 

HBO Max to MP4

Step 4: After doing all the changes, simply click on the download button. For movie, the downloading starts immediately. For TV show, you will be presented with all episodes. Select the seasons and episodes you want to download.

download HBO Max to MP4

Further, if required you can change the subtitle and audio track by clicking on the gear-like icon.

To see all the downloaded items, go to the History tab.

download HBO Max movie to MP4