How to cancel HBO Max on Roku? The Step-by-Step Guide

Emma's user avatar
December 12, 2023

HBO Max(now changed to Max) subscriptions are offered through various providers, and the cancellation procedures differ depending on the provider you’ve chosen.

If you registered through the HBO Max app on a Roku streaming device, your subscription is managed and billed through Roku. To verify your billing method, please follow these steps:

1. Open Max or sign in at on your computer. 

2. Do one of the following:

  • Phone or tablet: Tap your profile (upper right), and then tap Subscription.
  • TV device: Choose the Settings icon (cog, lower left) and then choose Account.
  • Web: Click your profile (upper right), then Subscription.
  • Computer: Choose your profile (upper right), find Subscription.
    (Subscription information is only available with Adult profiles).

3. Here you’ll find who your subscription is billed through:

  • Roku Pay: See info below.
  • Or Another provider.

How to cancel Roku-billed Max subscription?

If you have confirmed that your Max subscription is Roku-billed, follow either of below 2 methods to cancel it. If you don’t subscribe to Max from Roku, you need to cancel Max subscription from whom bills you for Max

Method 1. Roku streaming device

  1. Press the Home button on your Roku remote.
  2. Use the directional pad on your remote to highlight Max.
  3. Press the Star button (*) to open the Options menu.
  4. Choose Manage subscription then Cancel subscription. If Manage subscription is not available, try these same steps on each Roku streaming device you own.

Method 2. Web

  1. Go to and sign in.
  2. Choose the Manage your subscriptions link (under Manage account).
  3. Find HBO Max in your Active Subscriptions.
  4. Select Cancel subscription and then confirm.

How to watch HBO Max on Roku after cancelling subscription?

Can I still watch HBO Max on Roku after cancelling subscription? Yes, you can continue streaming until your subscription expires at the end of your billing cycle. After the billing cycle, you can’t streaming any more. However, if you download HBO Max movies and TV shows to MP4 before your subscription expires, you can still watch them on Roku and anywhere.

Pazu HBO Max Video Downloader allows you to download any movies and TV shows from HBO Max to your Mac or PC and save them to MP4 or MKV format with all audio tracks and subtitles. Pazu HBO Max Video Downloader allows you to save all your favorite HBO Max videos on your devices without the HBO Max app, and then you can watch them on Roku offline even after cancelling HBO Max subscription.

In the following guide, we will show you how to use Pazu HBO Max Video Downloader to download HBO Max movies or TV shows to MP4 or MKV format with high quality on the Mac/PC.

Step 1. Run Pazu HBO Max Video Downloader on your Windows/Mac.

Download, install and launch Pazu HBO Max Video Downloader on your Windows. Log in your HBO Max account.

Click the key icon and enter your registration code to unlock the full version if you have purchased a license. If you haven’t, go ahead with the free trial version.

HBO Max Video Downloader

Step 2. Search HBO Max movies/TV shows to download.

Search the shows and movies you want to download. Enter the movie/TV show title in the search field.

You will get the same results as you search from HBO Max website or app as HBO Max Video Downloader features powerful HBO Max search engine.

Or copy&paste the link of the movie/TV show from HBO Max website. Then click the Search icon.

HBO Max Video Downloader

Step 3. Choose video format/quality

After selecting movie or TV show you want to download, you need to select the video format, codec, audio and subtitle languages, output folder, etc. by clicking on the setting icon.

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, Deutsch, Español, Français, 日本語, 简体中文.
  • Subtitle language: English, Deutsch, Español, Français, 日本語, 简体中文.
  • Subtitle type: Embedded subtitles, Hardcode subtitles, Independent subtitles
  • After converting: Open the output folder or put the computer to sleep.
  • Interface language: English, Deutsch, Español, Français, 日本語, 简体中文.
HBO Max to MP4

Step 4. Start downloading HBO Max movies and TV shows

You can start downloading by clicking on the downloading icon along the side of the TV show or movie.

If your selection is a movie, click  icon next to it and the downloading begins.

After the movie is downloaded, click History button to quickly locate it. 

If your selection is a TV show, click  icon next to it to select episodes you want to download.

Before downloading, you can also click  to choose subtitles and audio tracks for each episode.

Click “OK” to close the Audio/Subtitle Windows and then click “Download” to start downloading the episodes you choose.

download HBO Max to MP4

Further, if required you can change the subtitle and audio track by clicking on the gear-like icon.

After conversion, you will find the TV show episodes in MP4 format in the output folder without ads. To see all the downloaded items, go to the History tab.

download HBO Max movie to MP4