How to Cancel Max on Website/App Stores/Providers

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Grace
November 7, 2024

HBO Max is a great streaming service with a strong lineup of exclusive shows and movies, including popular titles like ‘Game of Thrones,’ ‘Succession,’ and ‘Euphoria.’ You can also access Warner Bros. movies, classic HBO series, and a diverse range of content, from drama and comedy to sci-fi and documentaries.

However, you may occasionally want to explore other platforms or take a break from streaming altogether. If you’re considering canceling your HBO Max subscription, here’s a guide on how to do so. Remember to cancel before your next billing cycle to avoid charges.

How to Find Who Bills You for Max

HBO Max offers subscriptions through various sources, including directly through Max, app stores, other streaming platforms, and even your internet, mobile, or TV provider. Since the cancellation process depends on who bills you, let’s identify your provider first:

  • Web Player: Log in to max.com, choose your profile in the top right corner and select Subscription.
  • Phone and tablet: Open the Max app, choose your profile in the top right corner, and select Subscription.
  • TV device: Launch Max, choose the Settings icon, and select Subscription.

Now you can find your billing source for Max at the top of the Subscription page. If it says “Billed Through WarnerMedia,” you’re billed directly by HBO Max.

Max Bill Source

How to Unsubscribe from Max

If you signed up for HBO Max directly on their website, your billing is handled by WarnerMedia. To cancel your subscription, you’ll need to use the Max website as well. The app doesn’t currently support cancellations.

Here’s how to cancel:

  1. Go to max.com and log into your account.
  2. Click your profile in the top right corner and select Subscription from the drop-down menu.
  3. Click on “Cancel Your Subscription” and confirm your selection.
Cancel Max Subscription

Cancel Max through App Stores

If you subscribed to Max through the app on your Android, Apple, Amazon Fire, or Roku device, manage your billing and cancellation through the respective app stores (Google Play, Apple Store, Amazon Appstore, or Roku).

Google Play

  1. Go to the Play Store on your Android phone or tablet.
  2. Tap your profile icon at the top right.
  3. Select Payments & subscriptions > Subscriptions.
  4. Tap Max and select Cancel Subscription.
cancel max google play

Apple

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name.
  3. Select Subscription.
  4. Choose Max in your list of subscriptions and select Cancel Subscription
cancel max apple

Amazon

  1. Visit Amazon.com/appstoresubscriptions. Sign in to your Amazon account if needed.
  2. Select Your Subscriptions from the left-side menu.
  3. Find Max and turn off auto-renewal.

Roku

  1. Press the Home button  on your Roku remote.
  2. Use the arrow buttons on your remote to find and highlight Max.
  3. Press the Star button  and Select “Manage subscription.”
  4. Select ”Turn off auto-renew.”
cancel max roku

How to Cancel Max with Providers

Many providers offer HBO Max as an add-on channel or part of a bundle of services. If you subscribed to Max through one of these providers, you’ll typically need to visit your provider’s website to cancel your subscription.

Prime Video Channel

  1. Log in to your Amazon Prime account at amazon.com.
  2. Hover over Account & Lists, and select Memberships and Subscriptions under Your Account.
  3. Find Max from your subscription list and click “Cancel Subscription” next to it.
prime video

Hulu

  1. Sign in to your account at hulu.com.
  2. Click your profile icon in the top right corner and select Account.
  3. Select Manage Add-ons under Your Subscription.
  4. Find Max and toggle the checkmark to an X.
hulu add-ons

Internet, Mobile, and TV Providers

  1. Log In to your account at your provider’s website. This could be websites like Verizon (verizon.com/home/myverizon) or AT&T (att.com/myatt).
  2. Look for a section titled “Manage Services,” “Subscriptions,” or something similar. This may vary depending on your provider.
  3. Find Max and follow the instructions provided by your provider to cancel the Max subscription.

How to Cancel Max Subscription but Keep Downloads

Ad-free Max plans allow you to download movies and shows for offline viewing on your mobile device. However, downloaded content becomes inaccessible after canceling your subscription. To keep Max downloads forever or to download titles with an ad-supported account, consider using a dedicated downloader tool.

Pazu HBO Max Video Downloader enables you to save Max titles in MP4 or MKV formats, even with the ad-supported plan. It offers HD-quality downloads and supports searching by title or URL. Additionally, this smart tool captures subtitles and audio tracks in multiple languages simultaneously, providing three subtitle download options: soft, hard, and external.

With Pazu HBO Max Video Downloader, you can not only save HBO Max videos on your computer for offline viewing but also watch them on any compatible device. There’s no limit to how many titles you can download, and you can watch them whenever you want.

HBO Max Video Downloader

Pazu HBO Max Video Downloader

  • Download Max Video movies & TV shows on Windows/Mac.
  • Download Max Video in MP4/MKV Format.
  • Keep multilingual subtitles and audio tracks.
  • Downloads never expire.
  • Fast downloading speed.

How to Download Max Videos to MP4?

Step 1. Download and Run Pazu HBO Max Video Downloader

Download, install, and launch Pazu HBO Max Video Downloader on your Mac or Windows. Log in to your (HBO) Max account.

If you have purchased a license for the downloader, click the key icon and enter your registration code to unlock the full version. Otherwise, continue with the free trial version.

HBO Max Video Downloader

Step 2. Choose video format/quality

Click the Settings icon in the right top corner to customize the video format, codec, audio and subtitle languages, output folder, etc for the downloaded video.

download settings

Step 3. Search for Max movies or shows you want to download

Search for a movie or TV show by entering the name in the search field. You will get the same results as you search from the Max website or app.

Or you can copy and paste the link of the movie or show from the Max website. Then click the Search icon.

search for a title

Step 4. Download Max movies and TV shows

For movies, click the Download icon next to it to initiate the download.

Download-a-movie

For TV shows, click the Download icon to select specific episodes for download. Then click the Download button at the bottom right to start downloading.

select episodes of a show

You can also customize subtitles and audio tracks for a movie or each episode of a show by clicking on the lines-and-gear icon. Click “OK” to close the Audio/Subtitle Windows after you’ve chosen the desired languages.

choose-language

Step 5. Find downloaded Max videos

After the download is complete, click the History tab to locate the video in MP4 format. You can now transfer the downloaded videos to watch them on any supported device.

find-downloads