The Media area of your PS5 console(TV & Video tab on PS4 console) user interface brings a selection of free and paid streaming services together in one place, letting you find and launch the latest episodes, movies and recommended shows at the touch of a button. That said, it supports a number of major streaming apps such as HBO Max(now renamed to Max), Netflix, Disney+, YouTube, and several others.
However, videos streaming apps don’t always work smoothly on PS5/PS4. In this guide, we’ll show you several solutions to fix HBO Max not Working on your PS5/PS4.
and then Sign Out.On PS5
On PS4
If the screen goes black when you hit play and then the app crashes. Try changing the PS5 audio setting to Linear PCM. HBO Max doesn’t support DTS or Dolby yet
Turn off the PS5, Unplug for 5 min, connect the controller by USB-C Data cable to the PS5, Plug back in, press and hold the power button until you hear 2 beeps (second beep is 3-5 seconds after the first beep), use the controller instructions until you get into the Safe mode menu, select Clear Cache and Rebuild Database – Clear Cache. When system comes up, turn it off and restart in Safe Mode again, and choose Clear Cache and Rebuild Database, this time select Rebuild Database, allow the system to come up and log into your account.
Go to Settings > Users and Accounts > Other > Restore Licenses. When the system is done restoring licenses, reinstall HBO Max and see if it works.
Closing and restarting the non-working app is often an easy and effective way to fix app issues in PS4/PS5. If you haven’t tried it yet make sure that you force quit Max
Another way to fix Max issues on the PS5/PS4 is to ensure that the app is updated. Make sure that you manually check for update for Max with these steps.
The other simple way to fix HBO Max issues on the PS5/PS4 is to reboot the console. In fact, this can be done if you are having any other issues with your other apps such as Netflix, Apple Music, YouTube, etc. you can restart the PS5/PS4 with these steps.
If you can’t watch Max on your PS5/Ps4 make sure that you check if there’s any ongoing server issues. Open Max app on your mobile or visit https://www.max.com/ via mobile/desktop browser and check if you can stream Max content.
Another possible reason why HBO Max may not be working on your PS5/PS4 is an ongoing PSN server issue. Apps like HBO Max need to communicate with PlayStation servers in order to work in your PS5. Playstation users will be unable to access online functions during server maintenance or outages. To view PlayStation Network status you can go to the official website of PlayStation.
If the issue remains even though there is no server issues at all, the next solution to try is to ensure that your internet connection is working on your console. To do that the first thing that you want to do is to restart your router. Just turn off the router normally and unplug the power cable from it for 20 seconds. Afterwards, plug everything back in, wait for the lights to become stable and check HBO Max on your PS5 again.
Update your console’s OS may help. Here’s how.
You can also try to see if switching to a public DNS like that of Google’s will make a difference here. Sometimes your ism’s DNs go down or become slow or block certain websites, so you can try to change your DNS settings with these steps.
If you have done everything but HBO Max still crash, lag or freeze on PS4/PS5, you nay consider watch HBO Max on PS4/PS5 offline.
If you often encounter issues while streaming HBO Max content on PS4/PS5, the best alternative is to download Max movies and TV shows to MP4 and then play them on PS4/PS5 from USB drive.
Pazu HBO Max Video Downloader stands out as the ultimate solution for Mac and PC users seeking to download HBO Max videos. This robust tool empowers you to preserve HBO Max content in the form of high-definition MP4 or MKV files while maintaining impeccable 5.1 surround audio quality. Moreover, it offers the flexibility to customize various output parameters for HBO Max videos to your preferences, including quality, size, bitrate, subtitle language, and audio settings.
Furthermore, Pazu HBO Max Video Downloader showcases its efficiency by enabling batch downloads from HBO Max, leveraging your computer’s hardware acceleration to significantly expedite the process. This not only simplifies the management of your HBO Max video collection but also saves you substantial time during conversions. Once downloaded, you’re free to transfer and enjoy HBO Max videos on various devices from your Mac or PC without any limitations.
Download HBO Max movies & TV shows to MP4 with HD quality.
With Pazu HBO Max Video Downloader, you can easily search and download any movies and TV shows including HBO Max original series to your Mac or PC, then save them to MP4 or MKV format with all audio tracks and subtitles. Pazu HBO Max Video Downloader allows you to save all your favorite HBO Max videos on your devices without the HBO Max app, and then you do not need to worry about the device limits any more, you can watch them on any Mac/PC offline with ease.
In the following guide, we will show you how to use Pazu HBO Max Video Downloader to download HBO Max movies or TV shows to MP4 or MKV format with high quality on the Mac/PC.
Download, install and launch Pazu HBO Max Video Downloader on your Mac. Log in your HBO Max account.
If you have purchased a license, click the key icon and enter your registration code to unlock the full version. If not, use the free trial version.
Search for shows and movies to download. Enter the movie/TV show name in the search field.
Since HBO Max Video Downloader has the powerful Max search engine, you will get the same results as if you searched on the Max website or app.
Or copy and paste the movie/TV show link from the Max website. Then click the search icon.
After selecting the movie or TV show you want to download, you need to click on the Settings icon to choose the video format, codec, audio and subtitle language, output folder and so on.
You can start downloading by clicking on the downloading icon along the side of the TV show or movie.
If your selection is a movie, click icon next to it and the downloading begins.
Once the movie has finished downloading, click the History button to find it quickly.
If you have selected a TV program, click the icon next to it to select the episodes you want to download.
Before downloading, you can also click to select subtitles and audio tracks for each episode.
Click OK to close the audio/subtitle window and then click Download to start downloading the selected episode.
Further, if required you can change the subtitle and audio track by clicking on the gear-like icon.
After the conversion is finished, you will find TV episodes in MP4 format without ads in the output folder. To see all downloaded items, go to the History tab.
After downloading HBO Max movies and TV shows to MP4, transfer them to a USB drive. Make sure the USB drive is formatted with exFAT or FAT32 file system. The maximum video resolution is 3840 x 2160.
1. Create a Movies folder in the root directory of the USB drive on your computer, and then place the downloaded HBO Max video files in the folder.
2. Connect the USB drive to your PS5/PS4 console.
3. Select Media Gallery from Game Library on your PS5. On PS4, select Media Player from the content area.
4. Then select USB. Click the Movies folder, a list of video files on your USB drive appears. Select a file to play it.
Download HBO Max Video movies and TV shows to MP4/MKV on your PC/Mac