Why Hulu downloads disappear? Troubleshooting Guide

Emma's user avatar
Emma
January 3, 2024

“My Hulu offline downloads often disappear. I downloaded some shows for a flight. When I went to watch them the Downloads area was empty. I have a iphone 13 with plenty of free storage. Anybody else have this issue.” – user from Reddit.

Are you also experiencing this problem? Don’t worry, here we will discuss the reasons that may cause Hulu downloads disappearing and corresponding solutions. Besides, you will get the ultimate solution to fix Hulu downloads disappearing – Download Hulu movies and TV shows to MP4 with Pazu Hulu Downloader.

Related: Why Can’t I Download on Hulu?

1. You logged out of Hulu 

If you discover that all your downloads have disappeared, it could be due to being logged out of Hulu on your device. Logging out of Hulu results in the automatic deletion of all downloaded videos from that particular device. You should receive a notification explaining this when you log out.

Solution: When you log back in, re-download these videos for offline viewing.

2. Your download expired

Hulu downloaded videos expire 30 days after download 2 days after you start playback. While downloads are temporary, the good news is that you may have the option to renew them.

Besides, if a movie or episode is removed from Hulu streaming library, your downloads will also expire. In this case, you can’t renew the download.

Solution: If a video expires, you can renew is when you are online.

To renew downloads:

  1. Go to Downloads Downloads Menu Iconfrom the global navigation bar
  2. Tap the alert Exclamation - Alert Icon icon next to an expired download
  3. Tap Renew Download, if available

3. You switched plan

If you switch to a plan that doesn’t support downloads or decide to cancel your account, keep in mind that you will lose access to your downloads.

Solution: Switch to ad-free plan and re-download the videos or use Pazu Hulu Downloader.

Related: How to Cancel Your Hulu Subscription but keep downloads?

4. Your iOS is running low on storage

Hulu downloads may be automatically deleted when your iOS device is running low on storage.

Solution: Delete unused apps and files from your iOS device to  to help free up space. On your iPhone/iPad, go to Settings – General – iPhone Storage.

Best Solution: Download Hulu videos to MP4 to avoid disappearing

If you are not one of the above and Hulu is still deleting your downloads, the best solution is to download Hulu videos to MP4 to avoid disappearing issue.

Luckily, with the professional Pazu Hulu Video Downloader, you have the capability to download any Hulu movies and TV shows for offline playback on both Windows and Mac, regardless of whether you have a Hulu (With Ads) or Hulu (No Ads) plan. Additionally, the downloaded videos are saved in MP4 format, allowing you to continue watching them even after canceling your subscription. You can also play these videos on any MP4-supported device using various media players, all without encountering any ads.

Pazu Hulu Video Downloader includes a built-in Hulu web player, eliminating the need for the Hulu app. Follow the steps below to learn how to download Hulu titles as MP4 files and enjoy them on any supported device:

Step 1. Run Pazu Hulu Video Downloader on your Mac or Windows.

Download, install and launch Pazu Hulu Video Downloader on your Mac or Windows. Log in your Hulu account and choose hulu.com, hulu.jp or hulu.jp/store.

Hulu Downloader

Select a profile.

choose Hulu profile

Step 2. Search Hulu movies/TV shows to download.

Enter the movie/TV show title in the search field.

search Hulu videos

Or copy and paste the link of the movie/TV show from the Hulu website. Then click the Search icon.

copy and paste the link

Step 3. Choose video format/quality

Click the Settings icon to change:

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle type: Embedded subtitles, Independent subtitles, Hardcoded subtitles
  • Interface languages: English, French, German, Japanese, Spanish, Chinese
Hulu to MP4

Step 4. Start to download Hulu videos

Click the Download icon to choose the season and episodes you want to download.

download Hulu TV show

Then click the Download button in the bottom right corner to start downloading Hulu videos to your computer.

download Hulu TV show to MP4

Click the History menu to view all downloaded videos. Click the folder icon to quickly locate the Hulu videos in MP4 or MKV format, then you can play them anywhere you want even without Hulu. The downloads will never disappear.

find hulu downloads