Why can’t i log into Hulu?

Emma's user avatar
Emma
May 15, 2025

Hulu is a popular video streaming service available in U.S. and Japan(Check how to access Hulu in other countries.) However, Hulu users always encounter log in issues. One frustrated user posted on X: ‘What a surprise. Hulu easily is the most technically flawed streaming service. Frequently down & requires relogging in at least once a month.’ When you can’t log in Hulu, you’d better first figure out if the streaming service is down or if it’s on your end.

Why can’t I log into Hulu?

1. Hulu is down

If you suddenly can’t log in Hulu on all devices, then probably a Hulu outage occurred. Check the Hulu Support X (formerly Twitter) account or status checker website like Downdetector. On April 8, 2025, Hulu had a pretty sizable outage. Reports on Downdetector surged to over 12,300 as of 10:03AM EST and Hulu then confirmed confirm the issue on X.

Another widespread login outage occurred on January 14, 2025, affecting users across the United States. In this case, all you can do is to wait for Hulu team to fix it.

2. You are out of the US

Hulu is only available in the U.S. and is not accessible abroad. When traveling in other countries, your Hulu account may be logged out on the device you’re signed in on and you won’t be able to watch any content, let alone sign in on a new device, such as a hotel/Airbnb TV. If you also have Disney+ subscription, you can watch some Hulu movies and TV shows with the Disney+ app by tapping the STAR icon.

Solutions to fix Hulu log in failure

1. Restart Hulu app

The easiest and quickest way to fix Hulu log in failure it to completely force quit the app or close out of the web browser window, wait a few seconds and log in again.

2. Check if Hulu is down

Go to downdetector.com, a site that monitors online outages and report it and you’ll see if it’s just you or a major problem.

3. Clear cache and data

Still no luck? Then it’s time to clear your Hulu cache and data. You can typically clear cache/data via your device’s settings menu. This step removes temporary files to help free up needed space. For help with clearing your cache on other devices, Hulu has a guide

On iOS

  1. Go to Settings > General > iPhone Storage > select Hulu.
  2. Tap Delete app.

On Android

  1. Go to Settings > Apps > Hulu > Storage 
  2. Select Clear Cache and Clear Data.

Clear browser cache.

On Safari

  1. Click Safari in the menu bar
  2. Select Preferences
  3. Select the Privacy tab
  4. Choose the Manage Website Data 
  5. Click Remove All
  6. Click Remove Now to confirm

4. Watch through Disney+

If you have Hulu Disney+ bundle, all Hulu content are also available on Disney+ app, which seldom has log in issues, you can watch through Disney+ instead.

5. Download Hulu movies and TV shows to MP4 and watch without Hulu app/browser

The best way to avoid no access to your favorite shows and movies when Hulu is facing significant login issues is to download Hulu movies and TV shows to MP4 and play them with other music player offline, such as Windows Media Player, VLC, QuickTime Player, etc.

Pazu Hulu Video Downloader, which allows you to download tons of movies or TV shows or Hulu original series from Hulu to MP4 or MKV format with excellent quality and fast speed. No web player or Hulu app is needed, as Pazu Hulu Video Downloader features a built-in web player for you to search any movies and TV show from Hulu and then download them to MP4/MKV.

Step 1. Run Pazu Hulu Video Downloader on your Mac or Windows.

Download, install and launch Pazu Hulu Video Downloader on your Mac or Windows. Log in your Hulu account and choose hulu.com, hulu.jp or hulu.jp/store.

Hulu Downloader

Select a profile.

choose Hulu profile

Step 2. Search Hulu movies/TV shows to download.

Enter the movie/TV show title in the search field.

search Hulu videos

Or copy&paste the link of the movie/TV show from  Hulu website. Then click the Search icon.

search Hulu videos

Step 3. Choose video format/quality

Click Settings icon to change:

  • Video format: MP4 or MKV
  • Video codec: H264 or H265
  • Audio language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle language: English, French, German, Japanese, Spanish, Chinese
  • Subtitle type: Embedded subtitles, Independent subtitles, Hardcoded subtitles
  • Interface languages: English, French, German, Japanese, Spanish, Chinese
Hulu to MP4

Step 4. Start to download Hulu videos

If your selection is a movie, click the download icon next to it and the downloading begins.

download Hulu movie to MP4

After the movie is downloaded, click History button to quickly locate it. 

download Hulu movie to MP4

If your selection is a TV show, click download icon next to it to select episodes you want to download. Then click Download button.

After downloading Hulu movies and TV shows to MP4, you can watch them offline on any device without Hulu app or browser, even after cancelling Hulu subscription. Either Hulu down or outage won’t affect you.

download Hulu TV show to MP4