How to Activate HBO Max on TV, Mobile, and Computer?

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Grace
March 1, 2024

HBO Max has undergone a rebranding and is officially known as Max on May 23, 2023. With this transformation, it now offers an even deeper library, catering to every mood and every member of the family. If you’re wondering how this rebranding affects the usage of the HBO Max app and whether you need to reactivate it, here’s what you need to know.

Contents

activate-max

Part 1. How to update from HBO Max to Max?

If you already have HBO Max installed, the app will automatically update to Max on select platforms, including Amazon, Cox, Roku, VIZIO TV, and Xfinity. In such cases, you don’t need to take any action. However, if you’re using HBO Max on Android, Apple, DIRECTV, LG TV, PlayStation, Samsung TV, or Xbox, you’ll need to open HBO Max and choose the ‘Download’ option to install Max. Once Max is installed, you can delete the HBO Max app.

To access Max, you can sign in with your existing HBO Max account. Upon signing in, you’ll find that your HBO Max profiles, watch history, and settings are readily available within the Max interface.

Signing in to Max can be different, depending on whether you get started through Max or third-party service providers such as AT&T, Cricket, Xfinity, etc. If you’re looking for guidance on how to sign in or activate HBO Max on your TV, computer, or mobile devices, please refer to the following guide.

Part 2. How to sign in to HBO Max on a phone or tablet?

Max is available at the Google Play Store, Apple App Store, and Appstore. Subscribers can stream Max on the following mobile devices:

  • Most Android phones and tablets (with Android OS 5.1 or later)
  • Apple iPhone, iPad, and iPod Touch (with iOS 14 or later)
  • Amazon Fire tablets (4th generation or later)

1. Sign in with Max/HBO Max account

If you already have a Max (or HBO Max) account with an email and password, log in to Max on your phone or tablet with the following steps

  1. Open Max, and choose Sign In.
  2. Enter your Max or HBO Max account email and password, then choose Sign In.
  3. Choose your profile to start streaming.

2. How to activate HBO max with AT&T? – Sign in with a third-party service provider account

If you get Max through a TV, internet, or wireless provider, you need to connect your provider account first.

  1. Open Max, choose Sign in > Connect.
  2. Choose the provider you get Max through.
  3. On your provider’s sign-in screen, enter your provider account info and choose Sign In.
  4. If prompted, complete the account form and choose Create Account.
    If you already have an account, enter your Max or HBO Max email address on the Create Your Account screen. Then, on the Account Found screen choose Verify Email Address.
  5. Choose Start Streaming and you can start to watch on Max.

Part 3. How to log in to HBO Max on your computer?

Max supports the following computers:

  • PC with Windows 7 or later
  • Mac with macOS X 10.10 (Yosemite) or later
  • Google Chromebooks with Chrome browser version 95 or later

You can stream Max at max.com. For the best experience, use one of the following browsers: the latest version of Chrome or Firefox, the latest version of Microsoft Edge, or Safari version 13 or later.

Similar to the situation when you sign in to Max on mobile devices, you can sign in with a Max/HBO Max account or Connect Your Provider.

1. If you have a Max/HBO Max account

  1. Go to max.com  and choose Sign In on the top right.
  2. On the left part of the “Get Started” page, enter your Max/HBO Max account email and password, then choose Sign In.
  3. Choose your profile to start streaming.
sign in to Max

2. If you get Max with a provider

  1. Go to max.com and choose Sign In on the top right.
  2. On the right part of the “Get Started” page, Connect Your Provider by clicking the company name. If you don’t see your provider, click View All to find it.
  3. On your provider’s sign-in screen, enter your provider account info and choose Sign In.
  4. If prompted, complete the account form and choose Create Account.
    If you already have an account, enter your Max or HBO Max email address on the Create Your Account screen. Then, on the Account Found screen choose Verify Email Address.
  5. Choose Start Streaming to start watching on Max.

Part 4. How do I activate HBO Max on my TV?

Users can also find the Max app or channel on the following Smart TVs and game consoles:

  • Amazon Fire TV devices with Fire OS 5 or later
  • Android TV devices with Android TV OS 5.1 or later
  • Apple TV 4K or Apple TV HD with tvOS 14 or later
  • Cox Contour 2 and Contour Stream Player
  • LG Smart TV with webOS 3.5 or later
  • Roku TV and streaming players with Roku OS 11 or later
  • Samsung TV (2016 models and later)
  • VIZIO Smart TV (2016 models and later)
  • XClass TV
  • Xfinity X1 and Flex
  • PlayStation 4 and PlayStation 5
  • Xbox One and Xbox Series X|S

If Max isn’t available on your TV, you can also use AirPlay, Chromecast, or HDMI cable to stream Max.

1. Sign in to Max/HBO Max account on TV

After Max is installed on your TV and if you already have a Max or HBO Max account, use one of the following three methods to log in.

Option 1. Scan QR Code

To use this method, you need to scan the QR code on your TV using your phone’s camera and then sign in on your phone. Here are the detailed steps:

On your TV device:

  1. Open Max and choose Sign In.
  2. Stay on the screen with the QR code.

On your phone or computer:

  1. Do one of the following:
    • Scan the QR code on your TV with your phone’s camera.
      -or-
    • On your phone or computer, go to max.com/signin. Then, enter the 6-character code from your TV. Code not working?
  2. Enter your Max or HBO Max account email and password and choose Sign In.

Now you can go back to your TV, choose your profile, and start streaming.

enter code

Option 2. Link With Wi-Fi

Choose this option if your phone and TV are connected to the same Wi-Fi network. Please note that this option is not available on all TV devices.

On your phone or tablet:

  1. Sign in to Max. Keep the Max app open and active.

On your TV device:

  1. Open Max and choose Sign In.
  2. Choose Link With Wi-Fi on the left.
  3. Stay on the Link With Wi-Fi screen.

Now, on your phone or tablet:

  1. Go to the Max app.
  2. Choose Allow when asked if your TV can sign in to your Max account. You’ll be signed in on your TV.

Then you can go back to your TV, choose who’s watching and you’re ready to stream.

Option 3. Use Your Remote

Sign in on your TV using your TV remote. Here’s how:

  1. Open Max on your TV and choose Sign In.
  2. Choose Use Your Remote.
  3. Enter your Max or HBO Max account email and password, and then choose Sign In.
  4. Choose who’s watching and you’re ready to stream.

2. Activate Max on TV with a provider account

If you get Max through a TV, internet, or wireless provider, you need to connect your provider before signing in to Max on TV. Here’s how:

On your TV device:

  1. Open Max and choose Connect Your Provider.
  2. Stay on the screen with the QR code while you grab your phone or computer.

Now, on your phone or computer:

  1. Do one of the following:
    • Scan the QR code on your TV with your phone’s camera.
      -or-
    • On your phone or computer, go to max.com/providers and enter the 6-character code from your TV.
  2. Choose the company you get Max through. If you’re using a computer, choose View All or search for your provider. 
  3. On your provider’s sign-in screen, enter your provider account info and choose Sign In.
  4. If prompted, complete the account form and choose Create Account.
    Already have an account? Enter your Max or HBO Max email address on the Create Your Account screen. Then, on the Account Found screen choose Verify Email Address.

Now you can go back to your TV, choose Start Streaming, and then who’s watching, and you’re ready to stream.

Extra tip: How to download HBO Max movies and TV shows?

Now you know how to sign in to your HBO Max/Max account on TV, computer, and mobile, you can enjoy Max movies and shows on different supporting devices. You can also download Max shows and movies for offline playback with the Max app. However, it has multiple limitations: you can only download with ad-free plans, the download amount is limited, and you can only download content to mobile devices. Once you start watching a download, you have 48 hours to finish watching it before it expires. Unwatched downloads expire after 30 days. Once expired, you have to renew or delete the download.

If you want to download Max titles with an unlimited amount and watch them without time requirements, Pazu HBO Max Video Downloader is the best option.

Pazu HBO Max Video Downloader is a professional Max video downloader that supports downloading Max movies and TV shows in HD quality. What’s more, it can download videos from HBO Max via name search and URL recognition. Additionally, Pazu HBO Max Video Downloader can save the subtitles and audio tracks in multilingual languages at the same time, so you don’t need to worry about language barriers at all. It gives you the options of three kinds of subtitles: External subtitles, Internal subtitles, and Hardcore subtitles.

With the assistance of Pazu HBO Max Video Downloader, you can not only save HBO Max videos forever but also watch them on any TV and other supported devices freely. 

Pazu HBO Max Video Downloader

  • Download Max Video movies & TV shows on Windows/Mac.
  • Download Max Video in MP4 Format.
  • Keep Audio & subtitles
  • Remove HBO Max ads
  • Fast downloading speed.